Cistus Mail Order
We love the opportunity to offer our treasures to gardeners beyond the Portland area. We hope new visitors and long-time friends find long sought after gems, or entirely new possibilities.
Online shopping is coming soon! But in the meantime we are still are still using the "old fashioned" ways.
Please click on the button below to view a PDF of our updated Spring 2023 Mail Order offerings.
Once you've made your selections (which, if you're anything like us, are probably a lot!), contact us with your order by email or snail mail:
- email: info@cistus.com
- mail: 22711 NW Gillihan Road, Portland, OR 97231
Sometimes our plants sell out before we generate a new list. If any of your selections are not available, we will contact you with possible substitutions.
To complete your order we need:
- plant list
- shipping address
- payment info and billing address (for your protection, you can call us with your payment info)
- contact info - phone and/or email
- preferred dates for receiving
Substitutes: Please list acceptable substitutes, if any, in case a plant is out of stock or otherwise unavailable.
Payment in full (including shipping costs) is required to ship an order. We accept checks, Visa, Mastercard, Discover, and American Express.
Minimum orders: There is no minimum for orders in the contiguous United States.
We can sometimes ship orders internationally. International orders are subject to a $200 minimum + shipping costs, with an additional cost of $100 to process the order and obtain necessary phytosanitary documentation.
Packing and Shipping Your Order:
We take most plants out of their containers (plants start in either 2D, 3D or 4D pot sizes, depending on the plant), bag them in plastic, secure the bags to keep in moisture, and pack them in appropriately sized cardboard boxes with newspaper to secure the plants and prevent damage. We use as much post-consumer and recycled materials as we can to pack your shipment.
We ship our plants via UPS. We do not ship to PO boxes. Once we generate a label, you will receive a tracking number. We reserve the right to hold shipments due to weather or other unforeseen circumstances, however we will contact you if your order ship date has a delay of more than one week.